Industry Insights

Nov 15, 2024

The Rising Threat of Deepfake Fraud in Financial Services

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The U.S. Treasury's Financial Crimes Enforcement Network (FinCEN) has issued a critical alert highlighting an alarming trend: the increasing use of AI-generated deepfakes to perpetrate financial fraud. Like the recent FS-ISAC report, this development marks a significant evolution in how criminals are leveraging artificial intelligence to circumvent traditional security measures.

According to FinCEN's analysis, the last two years have witnessed a marked increase in suspicious activity reports involving deepfake media. Criminals are using generative AI tools to create sophisticated synthetic content — including fake identity documents, photographs, and videos — to bypass financial institutions' security protocols.

The threat isn't limited to static images. Fraudsters are now deploying real-time deepfake technology during video verification checks, representing a new challenge for financial institutions' authentication processes. These attacks are particularly concerning because they target identity verification, one of banking's fundamental security measures. 

How the Attacks Work 

The modern fraudster's toolkit has evolved beyond simple document forgery. Today's criminals employ sophisticated techniques to create synthetic identities, combining AI-generated photos with stolen or fabricated personal information. They have demonstrated the ability to respond to live verification checks using deepfake technology, and are increasingly deploying AI-generated content in complex social engineering attacks.

These methods have proven particularly effective in establishing fraudulent accounts, which are then used to facilitate various schemes including check fraud, credit card fraud, and authorized push payment fraud. In many cases, these accounts serve as "funnel accounts" for broader money laundering operations.

As per FinCEN’s recommendations, financial institutions should maintain vigilance for several key warning signs in their verification processes. Inconsistencies in customer photos or identity documents often provide the first indication of potential fraud. Suspicious behavior during live verification checks, particularly the use of third-party webcam plugins or resistance to multi-factor authentication, may signal attempted deception. Additional red flags include matches between ID photos and known AI-generated image galleries, as well as geographic or device data that conflicts with provided identification.

Building a Robust Defense

FinCEN’s findings recommend a comprehensive defense against deepfake fraud requires a multi-layered approach to security. The implementation of sophisticated multi-factor authentication, particularly phishing-resistant variants, provides a crucial foundation. This should be complemented by live verification checks equipped with deepfake detection capabilities. As per the alert, financial institutions must also maintain rigorous due diligence processes for accounts showing suspicious patterns, regularly review and update their authentication protocols, and ensure staff receive ongoing training in recognizing emerging deepfake indicators. 

Looking Ahead

This alert underscores a critical reality: as AI technology becomes more accessible and sophisticated, financial institutions must evolve their security measures accordingly. The rise of deepfake fraud represents not just a technological challenge, but a fundamental shift in how we approach identity verification in financial services.

For more information about protecting your institution against deepfake impersonation fraud in critical communications, click here to speak with the Reality Defender team.

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