Financial Services
Customer calls, digital onboarding, and sensitive financial meetings.
Gartner® names Reality Defender a Market Shaper in deepfake detection, June 2026
Get the reportAI callers change service economics. Deepfake impersonation puts payments, access and reputation at risk. Evidence of synthetic speech or manipulated media informs your call handling, additional verification and incident response.
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USE CASES
1/8
Cloned voices in account recovery, payment requests, and customer service.
A synthetic-speech signal for your service, authorization, and call-handling rules.
Suspicious interview, onboarding + employee-meeting media can prompt HR and security follow-up before hiring or access decisions.
Generated selfies and recordings submitted during onboarding.
Suspicious requests that appear to come from your executives.
Password resets, MFA changes, and other exceptions to access controls.
Suspected AI manipulation in stories, investigations, and case evidence.
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INDUSTRIES
Customer calls, digital onboarding, and sensitive financial meetings.
Employee-meeting findings help inform internal approvals. Subscriber calls have a distinct voice-product path.
Investigations, incoming media, and official communications.
Disputed recordings, images, and expert review.
Source submissions, verification desks, and editorial checks.
AI-assisted calls on member and provider lines.
Policyholder calls, AI-assisted inquiries, and sensitive service requests.
Interview screening and the candidate handoff to your client.
Submitted-file results inside your identity-verification product.
Media assessments inside your product help customers investigate suspicious submissions without leaving their existing tools.
Eligible AI-assisted inquiries stay in self-service under your call platform’s rules. Agents handle the requests that need their attention.
Evidence of manipulation puts a payment request, candidate interview, or disputed recording under scrutiny before your business relies on it.
Speech during phone calls, including in the IVR.
Audio and video in Microsoft Teams.
Submitted-file results inside your application.
File uploads in a browser.
It flags signs of AI generation or manipulation. Identity, authorization, and intent require additional evidence.
Yes. Reality Defender works alongside them. Your systems retain responsibility for verification and the final action.
Compare the live-call, meeting, application and browser options.
Your team will see the relevant product, the information it delivers, and where it fits into your workflow.