Product Updates

Aug 13, 2024

Real-Time Voice Deepfake Detection in Call Centers

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Highly realistic and convincing voice deepfakes are easy to create, difficult to detect, and startlingly simple to deploy. Though the technical capabilities of generative AI are still in their infancy, companies and their clients have already lost tens of millions of dollars to cybercriminals utilizing deepfakes to hijack the identity of company leadership and breach cybersecurity measures.

Meanwhile, banks and financial institutions find themselves under siege from the onslaught of AI-fueled fraud as experts anticipate that deepfakes will lead to $40 billion in fraud losses by 2027. These companies have invested billions of dollars in telephony and voice verification systems, which are now rendered largely ineffective by the rise of generative AI and deepfakes.

By integrating powerful deepfake detection tools, enterprises can protect their cybersecurity investment and reinforce their existing safety measures to create a multi-pronged defense against 21st-century fraud.

How it Works

Watch to learn how Reality Defender’s Real-TIme Voice Deepfake Detection identifies deepfake fraud attacks as they happen and at scale, all while bolstering call center security and minimizing financial fraud. 

Reality Defender’s Real-Time Voice Deepfake Detection is available now and is already deployed in some of the biggest financial institutions in the U.S.. To incorporate Real-Time Voice Deepfake Detection into your call center or help desk, contact our team today and learn how our product can protect your organization’s reputation, customers, and assets from the growing audio deepfake threat.

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